Responsible Gaming
Gaming Should Be Entertainment
At Betfred, we believe that gambling should be fun and entertaining. It is not a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose. Set limits, take breaks, and remember that the odds always favour the house.
Age Verification
You must be 18 years of age or older to gamble in the United Kingdom. We are committed to preventing underage gambling and comply with all UK gambling regulations. By using our site, you confirm that you are of legal gambling age.
If you are under 18, please do not attempt to place bets or access gambling services.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs? If so, please reach out for support:
- Chasing losses by gambling more to win back money you've lost
- Gambling with increasing amounts of money to achieve the same level of excitement
- Hiding your gambling activities or betting amounts from family and friends
- Neglecting work, education, or personal relationships due to gambling
- Experiencing mood swings or irritability when unable to gamble
- Borrowing money to fund gambling or pay off gambling debts
- Lying about the extent or frequency of your gambling
- Feeling anxious or depressed when not gambling
- Attempting to cut down or stop gambling but failing to do so
- Using gambling as an escape from stress, worry, or sadness
If you've experienced any of these signs, please seek help immediately.
Self-Help Tools
Betfred and most licensed UK operators provide tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose over a set timeframe
- Reality Checks: Receive pop-up reminders during your gaming session about how long you've been playing and how much you've wagered
- Time-Out: Take a break from gambling for a set period (hours, days, or weeks) without closing your account
- Self-Exclusion: Temporarily or permanently close your account and exclude yourself from gambling services
These tools are available through your account settings. Use them to protect yourself and maintain control of your gambling.
Support Organisations
If you are struggling with gambling, help is available. Please contact one of these trusted organisations:
United Kingdom
- GamCare – Free, confidential support for problem gambling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Helpline: 0800 197 8000 - Gamblers Anonymous – Support meetings and peer help
Website: www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS treatment services
Website: www.cnwl.nhs.uk
International Support
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Need Help? Take Action Today
If you or someone you know is struggling with problem gambling, please reach out for help now. There is no shame in seeking support, and trained professionals are available to assist you.
Remember: You don't have to face this alone. Contact one of the organisations listed above, speak to your GP, or call a helpline today.
If you are in crisis, please contact your local emergency services or a mental health crisis line immediately.
This Responsible Gaming information is accurate as of 2026. Please visit our site regularly for updates. Haulagecheshire.co.uk is committed to promoting responsible gambling and supporting player welfare.